Repair Service
With over 90 years of combined experience, Axis Metrology is positioned to offer industry leading repair services, even for the oldest of CMM systems. Our technicians have factory training from DEA and Brown & Sharp, as well as unique experience in the diagnosis and repair of Brown & Sharp, DEA, Sheffield, and Wenzel Coordinate Measuring Machines. In fact, in many cases, Axis Metrology, has the ability to diagnose complex issues on the printed circuit board level.
Alternative to Expensive OEM Services
Axis Metrology represents a viable alternative to expensive OEM services for two main reasons: first, our technicians hold experience with all CMM systems, regardless of their age; and secondly, our huge inventory of remanufactured parts for the older controllers from the above brands. This gives us the ability to offer a variety of repair services that OEMs do not, and offer solutions to maintain your current systems.
OEM solutions are not only expensive, but often involve exchanging complete modules, rather than attempting to diagnose the offending issue down to a lower level. Due to our expansive experience and large inventory of remanufactured parts, we are able to keep your older CMM measuring even when the OEM determination is for a CMM Controller retrofit.
As OEM’s continue to employ younger technicians with little to no knowledge of the older CMM Controllers, the technicians consequently attempt to stress the lack of support available for your aging system and ‘push’ a complete new CMM retrofit. This becomes extremely cost preventative as older systems tend to run older software, which often will need to be upgraded in order to run the newer CMM system.
At Axis Metrology, we are experts at keeping your existing system running and we only recommend a retrofit when the existing system becomes unreliable and cost prohibitive to maintain.
Emergency Service Support
We’re well aware that emergencies do not always fall into standard office hours, and at Axis, we want to ensure that you can receive the support you need to minimize your downtime. We are available 24/7 to handle all of your emergency needs. Please call our emergency service number or email us for support:
Emergency Phone: 734.634.4632
Email: support@axis-cmm.com